admin is invalid account_id ?

[cunimb]

Hello,

Sorry, but I started with Switchvox and does not communicate well in English. Thank you in advance for your understanding.

I'm just trying to connect to the PBX using the example provided in the documentation page: http://developers.digium.com/switchvox/?pageView=phpLibrary

If I use the username and password admin, the answer is:

Code: Select all

SwitchvoxResponse Object ( [apiStatus:private] => fault [apiErrors:private] => Array ( [error] => Array ( [0] => Array ( [code] => 84711 [message] => That account_id is invalid. ) [1] => Array ( [code] => 84711 [message] => That account_id is invalid. ) ) ) [apiResult:private] => Array ( ) [rawXML:private] => )


If I use a code and a user password, the answer is: You do not Have the proper permissions to run That API method

I do not know what to do.

Can you help me ?

Thank you.

[dpodolsky]

What API are you trying to call? We have APIs for admins and we have APIs for users.

If you are calling the admin API then try using the superadmin ("admin") for your API requests. If that works, then it might be that you haven't granted the subadmin the proper permissions in the product.

[cunimb]

Thank you very much for your quick response.
For now, I simply try to discover how to interact with the IPBX. I just follow the advice given on the site. I'm progressing slowly.
The example I am using is:

Code: Select all

require_once ("SwitchvoxRequest.php");
$ request = new SwitchvoxRequest ("YOUR.PBX.IP.OR.HOSTNAME", "admin", "admin.password");
$ requestParams = array ('account_ids' => array ('account_id' => array (1101, 1102)));
$ response = $ request-> send ("switchvox.extensions.getInfo", $ requestParams);
print_r ($ response);

I still do not understand if I must call an API user or API administrator.
My first goal, when I understand a little better, will recover the statistics of connections from a php script to integrate them into an intranet.
Again thank you for your help.

[dpodolsky]

That all looks correct. I would just make sure you are using the correct password for your "admin" account.

[cunimb]

The password I use is the password that allows me to connect to the administration part of Switchbox.
Does your answer is that it is correct that the Switchbox replied still "account_id is invalid"?

[dpodolsky]

If you are getting an "account_id is invalid" error then you probably don't have those accounts on your system. 1101 and 1102 are on the demo but might not be on your system. Try to run a extensions getList to get the list of valid accounts on your system and use one of those ids.

[cunimb]

Thank you very much for your advice.
When I found that my request was unanswered, I replaced 1101 and 1102 for existing accounts on my system, but nothing has changed.
I'll try running a extensions.getList.

[cunimb]

If I run :
<?php
require_once("SwitchvoxRequest.php");
$request = new SwitchvoxRequest ("MY.PBX.IP.OR.HOSTNAME", "admin", "admin.password");
$response = $request->send("switchvox.extensions.getList", "");
print_r($response);
?>
the answer is :
SwitchvoxResponse Object ( [apiStatus:private] => fault [apiErrors:private] => Array ( [error] => Array ( [code] => 10005 [message] => Your requested method (switchvox.extensions.getList) was not found. ) ) [apiResult:private] => Array ( ) [rawXML:private] => )

Did I make a mistake ?

Thank you in advance for your help.

[dpodolsky]

Sorry. There isn't a getList. Use switchvox.extensions.search to get a list of extensions and their account Ids on the system:

http://developers.digium.com/switchvox/ ... ons.search

[cunimb]

By running a switchvox.extensions.search I realized that I indicated the extension number and not the account_id.
(I'd just do it before reading your message).
Now things are clearer.
Thank you for your patience dpodolsky