Our client has purchased a cloud CRM for the automotive industry called VinSolutions CRM, not based on Sugar or Salesforce. The CRM includes a piece of software that lives on the client LAN for the sole purpose of grabbing daily CDR batches (not real time) and importing them into the CRM. With Asterisk, they just pull the CDRs from the file system, but this is obviously not possible with Switchvox.
So, I'm guessing that this is going to require some sort of API integration. We just need to know the best way to be able to write the CDRs to a format / location that is readable to VinSolutions' software on the LAN for the nightly import. Any ideas?