Display Time on Call

[jocol]

I am looking for any help on the following. We want to put up a monitor screen and display each user from our Switchvox. On the display we would like to be able to see if a user is on a call, the time on the call and the time NOT on the phone. Because I am not a programmer, I was thinking of using VB6 to create the graphics portion and have each user's name in a rectangle box where the background of the box is green if on a call and red if not on a call longer than 5 minutes.
I believe I need to use the API Current Calls, switchvox.currentCalls.getlist. Does this sound right? I guess my question is how do I get the XML that the test suite produces, to be pushed by VB to the Switchvox, and then return XML back.

If someone has some code or has done a project like this please let me know. We may be willing to look at compensating someone to produce this also.

[dpodolsky]

What you are asking for sounds pretty custom, so not being a developer might hold you back. The only non-developer suggestion I have is putting the Switchboard on a large monitor and adding everyone to the phonebook. Employees will be green if they are on the phone and gray if they are not on the phone. THe only thing this is missing is if they have not been on the phone for the past 5 minutes.

There are many developers that do custom work on these boards that might reach out to you for the project. If you dont' hear from anyone in a couple of days just call our sales line and they can get you in touch with a Switchvox integrator.

[IraH]

I could help with this.
Yes, the Current call info would be needed.
And yes, a VB6 Flex Grid could be used as the boxes to show each extension, their status and a back color to indicate a threshold of a "long call".

Call 513-638-9291

Ira

[david55]

One minor detail, coding with just colour is generally considered poor user interface design, and red/green will cause a problem for a significant proportion of males of European descent.