I have the polycom pluged into my LAN & the *NOW server is on a 3com switch, which is doing the dhcp & has a pipe to the network as well. I tried to setup the polycom with it pluged in to the same switch as well, but it didn't seem to make a difference? I am being pushed to test this system for my company & if all goes as planned we will purchasing the product, i.e. the support contract & licensing & etc.
I have recently come to realize my issue may be due to my *NOW server not having the polycom directory needed for the phone to connect with such files as: SIP.cfg, <polycom mac address>.cfg(for the bootrom file), along with some others? Is this correct? If so, I am able to get to the root to configure these, but I don't know how to? I created the polycom user & password, but I 'm lost after there? I have some bootrom & SIP.cfg, files I'm planning to put in the directory once it's ready? Is there any WiKI out there that can make this less painful?